BOOKING and ACCEPTANCE
To secure a Booking, Refinished Business requires a completed Booking Form together with payment of the Deposit. The Agreement is at all times subject to these Conditions which by the Client’s signature on the Booking Form they are deemed to have read and fully understood.
All Bookings are provisional and are only confirmed when the Deposit has cleared Refinished Business's bank account.
An agreement is not formed until such time as Refinished Business provides the Client with written confirmation of the Booking.
Refinished Business reserves the right to decline any booking at their discretion.
FEE and PAYMENT TERMS
The Deposit is payable at the time of Booking.
The balance of the Fee is payable in full no later than the date stipulated on the Booking Form unless otherwise agreed in writing.
In the event that the balance of the Fee is not paid by the specified due date, Refinished Business will have the discretion to treat the Booking as cancelled by the Client and to re-sell the Retreat space, and any amounts paid to date by the Client will be automatically forfeited to Refinished Business.
In the event Refinished Business is unable to resell the Client’s space, the Client remains liable for the balance of the Fee and such is due and payable within seven (7) days of a demand for payment by Refinished Business.
Note, the above are subject to the cancellation provisions noted herein below.
VARIATIONS and AMENDMENTS
Refinished Business reserves the right to change any price or other particulars of the Services before the Agreement becomes binding.
If there is a Major Change, Refinished Business shall notify the Client forthwith and shall use all reasonable endeavours to offer the Client arrangements as close to the original as it is reasonably possible in the circumstances. If there is any other change other than a major change Refinished Business is not obliged to inform the Client in advance or obliged to pay any compensation.
No change by the Client is permissible unless agreed in writing by Refinished Business.
CANCELLATION BY THE CLIENT
If the Client wishes to cancel the Agreement they must advise Refinished Business in writing as soon as reasonably possible. Any cancellation of the Agreement will be subject to the following cancellation charges.
For the avoidance of doubt the cancellation charges are based on the number of days before the commencement of the Retreat.
Date of cancellation - Cancellation charge
Less than 8 weeks - 100% of the Fee;
More than 8 weeks but less than 12 weeks - 75% of the Fee; and
More than 12 weeks - 50% of the Fee.
CANCELLATION BY REFINISHED BUSINESS
Refinished Business will always endeavour to fulfil confirmed Bookings, however, Refinished Business reserves the right to cancel at their discretion.
In the event that Refinished Business cancels a Booking prior to the commencement of the Retreat, the Client will be offered an alternative date or a refund, at the Client’s discretion.
If Refinished Business or any of its staff, consultants or agents become aware of any such act / conduct then Refinished Business and its agents may, at their absolute discretion, ask the Client to leave the Retreat at which time the Agreement will be at an end, the Fee will be forfeited by the Client, and Refinished Business will have no further responsibility or liability to the Client.
To the fullest extent permitted at law, the Client forever releases, discharges and indemnifies Refinished Business against:
Refinished Business’ liability for a breach of a condition or warranty implied by or contained in the Competition and Consumer Act 2010 is limited to, at Refinished Business’ sole and exclusive discretion:
(i) The supplying of the Services again; or
(ii) The payment of the cost of having the Services supplied again.
Except as provided for in these Conditions and under the Competition and Consumer Act 2010, all express and implied warranties, guarantees and conditions, under statute or general law, as to merchantability, description, quality, suitability or fitness of the Services for any purpose or otherwise are expressly excluded and disclaimed to the fullest extent permissible at law. Refinished Business disclaims liability for physical or financial injury, and loss or damage arising from the Services to the fullest extent permissible at law.
Refinished Business reserve the right to take any Recordings of the Client during the Services, and the Client accepts that all rights whatsoever arising in the recordings shall be solely owned by Refinished Business.
The Client accepts and agrees that any Recordings may be used by Refinished Business at its absolute discretion in any manner, including but not limited to on its web site, promotional material and advertisements.
Refinished Business are committed to protecting and respecting your privacy as is set out on our web site at www.refinishedbusiness.com.au.
Business Growth Getaway
Business Growth Getaway (BGG), is a multi-day retreat (as detailed on the Booking Form) where participants focus solely on growing their business and themselves with the support and leadership of experienced facilitators.
Refinished Business has partnered with a broad range of facilitators, a boutique travel agency and some spectacular venues to ensure the destination is as strong a draw card as the workshop itself.
We want participants to attend feeling relaxed, casual and comfortable, so they are ready to learn and absorb.
Agreement means this agreement pursuant to which Refinished Business provides the Services to the Client as constituted by the Booking Form, these Conditions and any schedules and annexures hereto.
Booking means the reservation made by the Client with Refinished Business as set out on the Booking Form.
Booking Form means the form produced by Refinished Business to be completed by the Client when and upon making a booking with Refinished Business.
Client means the party identified as such on the Booking Form.
Conditions means these terms and conditions of trade of Refinished Business as set out herein.
Deposit means the part payment of the Fee, the amount of which is specified in the Booking Form.
Fee means the total amount payable by the Client as set out in the Booking Form.
Force Majeure means any act, event, omission or accident beyond Refinished Business’ reasonable control including but in no way limited to Acts of God, war, riot, civil commotion, malicious damage, compliance with any law or government order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm, adverse weather, default of suppliers or sub-contractors, strikes, lock-outs, or other industrial disputes, failure of a utility service or transport network.
Intellectual Property means all intellectual property relating to the Services supplied by Refinished Business, including and without limitation, all confidential information (information which is reasonably known not to be in the public domain), printed material, copyright, trade marks, whether registered or not, any improvements in such intellectual property, and any goodwill associated with any of them.
Major Change means a change in the date, location or over 80% of the content of the Services.
Parties means Refinished Business and the Client.
Recordings includes but is not limited to photographs, videos, or any other audio-visual recordings taken of the Clients during the provision of the Services.
Retreat means the Business Growth Getaway (BGG) event as specified in the Schedule.
Services means those specified in the Schedule as amended from time to time.
Wording importing the singular meaning shall include the plural meaning and vice versa.
All wording within the booking conditions is generalized and any reference to any gender includes the other genders.
The headings in these conditions are for convenience only and shall not affect their interpretation.